We bill based on the total number of people at each organization; no exceptions. In order to understand an organization's overall cybersecurity posture, we need to work with everyone — from Janice in Accounting, to Joan in IT, and Jane the CEO. Leaving anyone out would mean that we were in the dark about some aspect of the organization, and that's not an option.

Yes, absolutely — that's what our Standalone Organization tier is for. You'll get all the same cybersecurity improvements, education, & compliance that managed service providers can offer their customers.

We can offer a 40% discount off retail price per person per month if you're a managed service provider with at least five client organizations you plan to bring on board within 30 days.

We use Stripe to handle all of our billing and payments. Sign in to our Stripe billing portal to make any changes. Don't see the option you're looking for in the billing portal? Email us or reach out on Slack and we'll take care of it.

We're able to accept any payment method available through Stripe. Some payment methods like international bank transfers take a little extra effort for us to enable. Let us know if you'd like to use a payment method you don't currently see on the checkout page and we'll do what we can to get it set up for you.

We're happy to see what we can do to support your needs!